Text Box: Customer Satisfaction Special thanks to Eldridge Parker and Aaron Polston from our Caterpillar Reclamation group for the work they performed recently at the Caterpillar Morton facility. Our customer there thanks them for their outstanding efforts and accomplishments in the scrap wood situation with very little supervision. Good job, Eldridge and Aaron! Visible Improvements Thanks to the VSI cleaners at the ADM facility in Peoria, IL. The Safety Director at ADM passed on his compliments to Vicky Leinweber, VSI Safety Director, and said that the facility has never looked so good. Keep up the good work! A Good Example Special thanks to Dan Snell, VSI Facility Manager at Caterpillar Mapleton, for taking a day out of his vacation to attend an interviewing skills seminar at Bradley University. This dedication is just one of the many reasons we are a leader in the janitorial industry. Thanks, Dan, for setting such a good example. Great Work! Our customer at Caterpillar Reclamation passes on his thanks to Ed Norris, a carpenter for VSI in the Reclamation division, for his extra efforts in accommodating the customer’s needs for the construction of special shipping crates. The customer especially appreciates Ed’s willingness to do things on a moment’s notice. Thanks, Ed, for exceeding the customer’s expectations! Living our Values Special recognition to Kim Walker, a general cleaner at Caterpillar AB, for living the VSI values through her work. We recently received a letter from our customer for Kim’s conscientious manner and thorough job performance. The customer really appreciates that Kim stops at her desk every day to see if anything has been overlooked or needs special attention. Kim truly exemplifies the VSI value of “striving to exceed customers’ expectations.” Great work, Kim! Thanks and Good Luck Mason Ledgess, VSI Facility Manager, says thanks to Paul Kirker for the work he did for VSI as a general cleaner at the Caterpillar LC facility and wishes him good luck in his new position for VSI at Caterpillar AB. A Team Effort Thanks to the entire VSI crew at the Caterpillar facility in Corinth, Mississippi, for their extra efforts in cleaning the customer’s carpet. The customer was very impressed and this would not have been possible without everyone’s efforts. Thank you! Text Box: Personal Accomplishments

Let’s Get to Know...

Debbie Parsley is an Executive Assistant in our Peoria office where she focuses on workers’ comp case management and executive payroll.  Debbie grew up in Peoria, IL, and has been married for 11 years to her husband, Norm.  Her hobbies include target shooting, off roading, amateur radio, and reading.  Her best memory growing up was family vacations visiting historical sites out West.  She most admires her mother who taught her right from wrong and that life is what you make it—don’t waste it. 

 

The VSI Voice
Text Box: Volume 1, Issue 5 Text Box: May 2005 Text Box: In This Issue Text Box: Standardization Find out about the company’s plans for standardization. Text Box: Personal Protective Equipment Discover hand safety tips. Text Box: Check Cashing An alert about check cashing at Wal-Mart. Text Box: Hello to all VSI employees! I am excited to announce that VSI has made the commitment to standardize our Chemicals, Equipment and Procedures. This will make all of our jobs much easier to perform resulting in cleaner facilities and a satisfied customer. In the coming weeks your supervisor will begin implementing the standardization. I ask that all of you please give them the support needed to make the transaction a smooth one. Thanks for your continued support and thank you for choosing VSI as your employer. The efforts you put forth every day are what make this Company successful. Bill Perry Operations Manager Text Box: Standardized Chemicals, Equipment, and Procedures Text Box: 2401 W. Park 74 Drive Peoria, IL 61615 888.798.6202 · Fax 309.691.0628 www.vonachenservices.com Copyright © 2005 Vonachen Services Inc. Text Box: Anniversaries—May Text Box: Announcements Text Box: Congratulations to Tony Burgess in our Caterpillar Pontiac facility on the birth of his granddaughter, Jurnee Jne, on March 31st. Congratulations to Donnie Blackmon in our Caterpillar Pontiac facility on the birth of his daughter, Ebony Sade, on April 11th. Congratulations to Aaron Polston in our Caterpillar Morton Reclamation operations on the birth of his daughter, Kylee Jade, on April 11th. Congratulations to Maria Montellano in our Caterpillar Aurora facility on the birth of her granddaughter, Noel Santillanes, on March 27th. Deb Lindstrom, Facility Manager in our Peoria Commercial Division. Deb is the proud grandmother of Kierstyn Alyse Beard, born on March 22, 2005. Text Box: Wear Your Hand PPE. Burns, cuts, punctures, amputation, and absorption of chemicals are just a few examples of needless injuries to arms and hands if you are not wearing the hand protection provided to you. Text Box: Safety Equipment Text Box: Anniversaries Betty Allen (2), Glen Berry (8), James Bolson (2), Angela Brock (6), James Carruthers (4), Maria Ferrer (2), Rosa Ana Ferrer (2), Tawanda Fleming (7), Rebecca Folck (8), Gregory Gordon (2), Tracy Leeper (6), Jessica Ligeno (2), Melinda Love (8), Pamela Nettles (8), Victor Ordaz (2), Aaron Polston (2), Earlean Ramsey (6), Megan Raube (4), Lloyd Smith (6), Text Box: Randal Spurlock (3), Clorice Thomas (2), Paul Wade (2), Kimberly Walker (4), Rosemary Younger (7) We inadvertently omitted the following anniversaries in March and April. We apologize for the oversight! Text Box: Guadalupe Castro (6), Ann Cooper (8), Don Dippold (1), Michael Dobra (1), Mason Ledgess (8), William Perry (7), Dan Pierson (1), Timothy Rennolett (9) Text Box: Please be advised that for the time being, Wal-Mart is refusing to cash our employees’ checks.  The problem is not on VSI’s end; rather, it is due to the nature of ADP’s banking structure.  Wal-Mart’s check cashing service cannot differentiate between companies that use ADP.  A company in Kentucky that uses ADP has had a check refused for insufficient funds.  To Wal-Mart, all companies that use ADP draw from the same bank account (this is not true).  So they have frozen all accounts of companies until the affected company in Kentucky can reconcile their issue.  I have been on the phone with ADP and Wal-Mart and neither side is able or willing to clear things up so that VSI employees can use the Wal-Mart service.  There is an 877 number on every check that a check vendor can use to verify the legitimacy of the check; however, Wal-Mart refuses to use this resource and instead relies on its own check cashing service to verify the funds.   This is not the first time that this is happened, and I expect that the issue will be clear up on its own within a few weeks. However I have received a few notices from employees in Morton and Mossville who have not been able to cash their checks at Wal-Mart.  Please understand that this is a Wal-Mart issue and that VSI is not being irresponsible with employee funds. This issue is not within VSI’s control and we expect it will be resolved shortly.   If any one has any questions, please contact me at (309) 689-5721. Andy Hofmann Payroll Clerk Text Box: Important Notice About Check Cashing at Wal-Mart